Terms and Conditions – GP Practice Manager Survey Prize Draw

Promoter

1.1 The promoter is Wyvern Private Hospital ABN 48 610 129 667 of 33a Myoora rd Terrey Hills NSW 2084 .

Promotion period

2.1 The promotion commences at 7am [AEST/AEDT] on 13/11/2025 and closes at 5pm [AEST/AEDT] on 15/12/2025.

2.2 Entries received outside the Promotion Period will not be accepted.

Eligibility

3.1 Entry is only open to individuals who, at the time of entry:

(a) are aged 18 years or over; and

(b) are current practice managers or authorised representatives of a general practice located in Australia; and

(c) receive the survey invitation directly from the Promoter or via the Promoter’s authorised communication.

3.2 Employees and directors of the Promoter and their immediate family members are not eligible to enter.

3.3 By entering, the entrant warrants that they are authorised to complete the survey on behalf of their practice.

How to enter

4.1 To enter, eligible entrants must, during the Promotion Period:

(a) complete the GP engagement survey in full (or to the extent reasonably requested by the Promoter); and

(b) submit the survey via the method specified in the invitation (e.g. online form link).

4.2 Only one (1) entry per general practice will be accepted. Where multiple entries are received from the same practice, the Promoter may treat them as a single entry or deem all but the first entry invalid, at its discretion.

4.3 Entry is free. Any costs associated with accessing the survey are the entrant’s responsibility.

Prize

5.1 There is one (1) prize to be won consisting of AUD $250 prepaid gift card.

5.2 The Prize is not transferable, exchangeable or redeemable for cash, except where required by law.

5.3 If the Prize (or any part of it) becomes unavailable for reasons beyond the Promoter’s control, the Promoter may substitute a prize of equal or greater value, subject to any applicable regulatory requirements.

Draw and winner notification

6.1 The winner will be selected by a random draw from all valid entries received during the Promotion Period.

6.2 The draw will take place at 12pm on 15/12/2025 at the Promoter’s offices.

6.3 The winner will be notified by email using the contact details provided in the survey within 3 business days of the draw.

6.4 The Promoter may also publish the first name and practice name of the winner on its website and/or in communications to participating practices, subject to privacy laws.

Claiming the prize and unclaimed prize

7.1 The winner must take reasonable steps to claim the Prize within 30 days of being notified.

7.2 If the winner cannot be contacted, is ineligible, fails to respond, or does not accept or claim the Prize within the required time, the Promoter may conduct a further draw at 12pm on 15/01/2026 at the same location to award the Prize to another eligible entrant, subject to any applicable regulatory requirements.

7.3 The new winner (if any) will be notified by email/phone within 3 business days of the redraw.

Use of survey responses and personal information

8.1 Survey responses will be used by the Promoter for research, service improvement and related business purposes. Individual responses may be de-identified and aggregated where reasonably possible.

8.2 The Promoter will collect personal information (such as the entrant’s name, role, practice name and contact details) for the purposes of administering the promotion, contacting the winner and, where the entrant has consented, providing information about the Promoter’s services.

8.3 The Promoter will handle personal information in accordance with its Privacy Policy, available at https://www.wyvernprivatehospital.com.au/privacy and the Privacy Act 1988 (Cth).

8.4 By entering, the entrant consents to the Promoter collecting, using and disclosing their personal information for the above purposes.

General conditions

9.1 Entries that are incomplete, illegible, fraudulent or do not comply with these terms and conditions may be deemed invalid.

9.2 The Promoter may, subject to any applicable regulatory requirements, cancel, suspend, vary or withdraw the promotion if it reasonably considers it necessary (e.g. due to fraud, technical failure or other causes beyond its control).

9.3 The Promoter’s decision in relation to all aspects of the promotion (including the validity of entries and the selection of the winner) is final and no correspondence will be entered into.

Liability

10.1 Nothing in these terms and conditions limits or excludes any consumer guarantees, warranties or conditions implied by law that cannot be lawfully limited or excluded.

10.2 To the maximum extent permitted by law, the Promoter and its officers, employees and agents will not be liable for any loss, damage or injury (including indirect or consequential loss) suffered or sustained in connection with the promotion or the Prize, except where caused by their negligence or wilful misconduct.

10.3 The entrant is responsible for any tax implications that may arise from winning the Prize. Independent financial or tax advice should be sought.

Compliance and permits

11.1 This promotion is a free-entry trade promotion in which the winner is determined by chance.

11.2 The promotion will be conducted in accordance with the laws of the State or Territory in which it is offered.

11.3 The Promoter will obtain any permits or approvals required by the relevant State or Territory authorities (if applicable) before conducting the draw.

11.4 These terms and conditions are governed by the laws of New South Wales, and the parties submit to the non-exclusive jurisdiction of its courts.

Questions

12.1 Any questions regarding the promotion should be directed to Gemma.Gordon@Wyvernhealth.com.au